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Guarantee of Authenticity

We Guarantee any item purchased from our store is Guaranteed authentic or your Money Back! Any claims of Authenticity require documented proof from an authenticator. Each item we sell is assessed based upon our 13 Point Authenticity Inspection and we assess each bag using this step-by-step process. Our process is based on authenticity elements ranging from font type, date codes, serial numbers, stitching and everything in between to guarantee that our customers always receive authentic products.

Please note: Claims of Authenticity require the following: within 30 days after an item has been purchased, buyer must provide documented proof from an authenticator such as mypoupette, authenticate first or any other credible authenticator. Claims of authenticity will not be accepted after 30 days of purchase.

Return Policy

We strive for satisfaction and offer a 3 Day return policy, which means we will accept a return within 3 days from the date the item was received and will offer store credit or exchange. Item must be returned in the same condition it was received in and we reserve the right to refuse a return in the event that an item has been damaged. Buyer is responsible for the cost of return shipping. 

****We reserve the right to modify the following policies without further notice.***

Special Ordering

We offer Special Ordering. Please allow 7-14 days to receive handbag. In the event you request a particular handbag, please submit an email request and we will respond with specific information about the handbag along with pricing. Please note: All special order handbags do not qualify for the 30 Day Payment Plan and must be paid in full at the time of ordering.